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5 Strategies to Increase Customer Success ROI

Increase ROI with these 5 tips for getting the most out of CS.

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7 Data Sources That Are A MUST for Customer Success

Data collection technologies has made tremendous advancement due to APIs and data exchange protocols. Don't just collect and aggregate customer data, but also make sure to extract useful action items.

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Everything You Need To Know About Customer Retention And Management Process...

Customer retention management is a procedure of handling customer experience and client satisfaction, with the ultimate objective of maintaining the clients you acquire for as long as possible. We've...

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Customer Success: Not a New Year’s Resolution, But a Way of Life – Part 1

Mark Pecoraro shares the logic behind the need to build a pervasive culture of Customer Success, and the need to go beyond lagging indicators.

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Ten Steps for Customer Success LTV

Tom Lipscomb imparts his wisdom on the ten step strategy for achieving the ultimate customer LTV.

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Customer Success’s Financial Foundation – Part I

Tom Lipscomb shares his insights on the financial foundation and evolution of Customer Success.

View Article

5 Strategies to Increase Customer Success ROI

Increase ROI with these 5 tips for getting the most out of CS.

View Article

7 Data Sources That Are A MUST for Customer Success

Data collection technologies has made tremendous advancement due to APIs and data exchange protocols. Don't just collect and aggregate customer data, but also make sure to extract useful action items.

View Article


Everything You Need To Know About Customer Retention And Management Process...

Customer retention management is a procedure of handling customer experience and client satisfaction, with the ultimate objective of maintaining the clients you acquire for as long as possible. We've...

View Article


Customer Success: Not a New Year’s Resolution, But a Way of Life – Part 1

Mark Pecoraro shares the logic behind the need to build a pervasive culture of Customer Success, and the need to go beyond lagging indicators.

View Article

Ten Steps for Customer Success LTV

Tom Lipscomb imparts his wisdom on the ten step strategy for achieving the ultimate customer LTV.

View Article

Customer Success’s Financial Foundation – Part I

Tom Lipscomb shares his insights on the financial foundation and evolution of Customer Success.

View Article

5 Strategies to Increase Customer Success ROI

Increase ROI with these 5 tips for getting the most out of CS. The post 5 Strategies to Increase Customer Success ROI first appeared on Strikedeck | Customer Success Platform.

View Article


7 Data Sources That Are A MUST for Customer Success

Data collection technologies has made tremendous advancement due to APIs and data exchange protocols. Don't just collect and aggregate customer data, but also make sure to extract useful action items....

View Article

Everything You Need To Know About Customer Retention And Management Process...

Customer retention management is a procedure of handling customer experience and client satisfaction, with the ultimate objective of maintaining the clients you acquire for as long as possible. We've...

View Article


Customer Success: Not a New Year’s Resolution, But a Way of Life – Part 1

Mark Pecoraro shares the logic behind the need to build a pervasive culture of Customer Success, and the need to go beyond lagging indicators. The post Customer Success: Not a New Year’s Resolution,...

View Article

Ten Steps for Customer Success LTV

Tom Lipscomb imparts his wisdom on the ten step strategy for achieving the ultimate customer LTV. The post Ten Steps for Customer Success LTV first appeared on Strikedeck | Customer Success Platform.

View Article


Customer Success’s Financial Foundation – Part I

Tom Lipscomb shares his insights on the financial foundation and evolution of Customer Success. The post Customer Success’s Financial Foundation – Part I first appeared on Strikedeck | Customer Success...

View Article
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